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Merlin
Magix Integrated System
The Avaya MERLIN MAGIX® Integrated System is a public branch exchange
(PBX) with a built-in ability to emulate a traditional key system. The
system uses a single platform to deliver key communications capabilities—from
basic voice to Internet access—making it highly cost-effective and
easy to install, service, maintain, and grow. This flexible and scalable
system is designed to meet the evolving communications needs of small-
and mid-sized businesses. This solution is ideal for small companies looking
for the latest communications features, as well as for larger companies
who can install this system in their branch offices. The system’s
networking capabilities enable multiple locations to communicate across
the public switched telephone network (PSTN) or across an Internet Protocol
(IP) network.
The
Merlin Magix has been designed to meet the needs of a growing small to
mid-sized businesses. It is flexible and can grow, as your business requires
more capacity. The Merlin Magix will expand up to 80 lines and 200 extensions
and will provide many years of reliable use.
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MERLIN MAGIX Integrated System is easy to administer and maintain,
helping you save time and money. Programming is quick and simple with
Windows-based System Programming and Maintenance (WinSPM) software,
a user-friendly, graphical user interface (GUI) which provides on-screen
icons and menu choices to guide you through the administration process.
WinSPM software provides convenient access to your current system
information, giving you a comprehensive picture of your system and
station programming, instead of isolated features or function screens.
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Easy
Administration
The MERLIN MAGIX® Windows-based System Programming and Maintenance
(WinSPM) software provides convenient access to your current system information
and makes it easy to program system and telephone features without duplicating
each task. A user-friendly, graphical user interface (GUI) provides on-screen
icons and menus to help guide you through each programming step.
Caller
ID
Caller ID support is available for both internal and external callers.
Know the name and number of the calling party before you pick up the phone.
Works in conjunction with computer telephony integration (CTI) for database
look-ups and "screen pops" in call center applications.
Choice
of Telephones
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The
MERLIN MAGIX Integrated System provides full compatibility with many
of telephones you already own: MERLIN LEGEND® Multi-Line Extension
(MLX) Voice Terminals; PARTNER® Enhanced Tip/Ring (ETR) or MultiLine
Sets (MLS); plus the new generation of MERLIN® 4400 Series Digital
Voice Terminals. |
Standard
Features
- Account
Code Entry (Regular/Forced)
- Automatic
Route Selection
- Calling
Restrictions
- Direct
Group Calling
- DNIS/Multiple
Calls to Directory Service
- Line
Request
- No
Transfer Return on Single-line Sets
- Privacy
- Shared
System Access Buttons
- T1
Data Switching
- Automatic
Line Selection
- Callback
- Coverage
- Directory
Service
- Forward/Remote
Call Forward/Follow Me
- Night
Service with Group Assignment
- Pick-up
- Ringing/Idle
Line Preference
- Station
Identification
- Voice
Announce from Queued Call Console
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- Automatic
Number Identification
- Caller
ID
- Delayed
Call Forwarding
- Disable
Transfer on Single-line Sets
- Inspect
- Night
Service with Outward Restriction
- Power
Failure Transfer
- Ringing
Options
- Station
Message Detail Recording (SMDR)
- Voice
Announce to Busy
- Allowed/Disallowed
Lists
- Barge
In
- Camp
On
- Direct
Inward Dialing (DID)
- Extension
Status
- National
ISDN-BRI Access
- Park
- Recall
- Signaling/Notify
- Time-Based
Overflow for Calling Groups
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Cost
Control
- Account
Code Entry (Regular/Forced)
- Barrier
Codes
- MERLIN
MAGIX® Reporter
- SMDR
- Allowed/Disallowed
Lists
- Support
for Call Accounting
- Networking
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- Toll
Restriction
- Authorization
Codes
- Calls-in-Queue
Alarm
- Outward
Restriction
- Automatic
Route Selection
- Calling
Restrictions
- Pool
Dial-Out Code Restriction
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Mobility
and Distributed Workforce
- Barrier
Codes
- Remote
Access
- Loudspeaker
Paging
- Uniform
Dial Plan
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- Multimedia
Messaging
- Videoconferencing
Support
- Networking
- Wireless
and Cordless Telephones
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Messaging
- Attendant
Barge-In
- Call
Forwarding/Follow Me
- Direct
Voice Mail
- Fax
Features
- Manual
Signaling
- Message
Waiting Receiver
- Page
All
- Reminder
Service
- Send/Remove
Message
- Voice
Mail Support
- Attendant
Message Waiting
- Caller
ID
- Directory
Features
- Leave
Message
- Message
Center Operation
- Message
Status Operator
- Paging
- Remote
Access
- Signaling
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- Barge-In
- Centralized
Voice Messaging
- Display
Features
- Leave
Word Calling
- Message
Indicator
- Next
Message
- Posted
Messages
- Remote
Call Forwarding
- Station-to-Station
Messaging
- Call
Coverage Features
- CTI
Support
- Executive
Barge-In
- Loudspeaker
Paging
- Message
Status
- Notify
- Priority
Call Ringing
- Return
Call
- Voice
Announce on Busy
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