Synectic Technologies

Avaya IP Office

CALL TODAY FOR AN IMMEDIATE QUOTE FROM SYNECTIC (877) 521-8821

IP Office is a single, stackable, scalable small business communications system that grows with your business easily and cost-effectively. Built from the ground up specifically for small and midsize businesses, IP Office offers technical flexibility—it uses digital, analog, IP, or any combination of these—and resiliency.

IP Office includes new mobility features that help increase reachability for on-the-go employees. The system seamlessly integrates with today’s popular desktop applications to help improve a company's collaboration tools, ultimately increasing employee productivity and enhancing customer service.

IP Office is an award-winning small business communications system used by more than two million organizations worldwide. This communications solution is a proven investment: The Tolly Group finds IP Office provides up to a 24.7% lower total cost of ownership than competitor systems.

Avaya IP Office IP 500 Control Unit

• [+] Up to 384 extensions, any combination of Analog, Digital and IP endpoints
  
• [+] Trunk Interface possibilities: ISDN-PRI//T1, Analog, SIP
  
• [+] Two 64 party Conferencing bridges
  
• [+] Meet-Me Conferencing
  
• [+] Unified Messaging
  
• [+] Contact Center
  
• [+] Unified Communications
  
• [+] Internal/External Music-On-Hold (supports 4 sources; 3 internal/1 external)

Digital, IP or Analog Devices - Mix and match for any user

Three IP Office Editions to Meet Your Distinct Business Needs

Choose from the Essential, Preferred or Advanced Edition of IP Office to get just the right combination of capabilities for your business.

Keep costs down and still get the key communications capabilities with Essential Edition. Gain 10 times the voice messaging capacity of Essential Edition and enhance the accessibility of your mobile employees with Preferred Edition. Maximize productivity and efficiencies in customer service with Advanced Edition.

Power Your People—User Productivity Solutions

With Preferred or Advanced Edition, you can give your employees the communications tools they need to perform at their best.

• [+] Power User
  
• [+] Mobile Worker
  
• [+] Office Worker
  
• [+] Teleworker
  
• [+] Receptionist
  
• [+] Customer Service Supervisor
  
• [+] Customer Service Agent

Features and Benefits

Lower total cost of ownership
IP Office offers nearly 25% lower TCO when compared with competitive systems, according to a 2010 Tolly Group report. Energy-saving desk phones deliver up to 60% more efficiency and Avaya customers can save up to 60% of their original investment when migrating to IP Office. In addition, the solution can reduce or eliminate conference calling fees with its built-in secure conference bridge.

Simplify system management
Use one solution to serve up to 1,000 users. Manage multiple sites from a single interface and leverage simplified drag and drop system management tools. Ensure that users get the communications features they need with automated role-based applications for mobile, office, and teleworker employees.

Deploy a flexible, hybrid solution
IP Office can operate as an all-IP solution, all-digital solution, or anything in between. It can interoperate with over two million Avaya systems worldwide while allowing you to leverage your existing network infrastructure.

Ensure resiliency
Take advantage of intelligent failover between sites, or for single location deployments, easily add a redundant server. Without the need for internal fans or hard drives, IP Office delivers a mean time between failures of 68 years.

Scale as you grow
IP Office can grow with you to support up to 1,000 users across 32 different sites. As your business needs evolve, add advanced unified communications or contact center capabilities. With our many partner relationships, you can also choose from over 170 innovative third-party software applications to enhance your solution deployment.

Enhance collaboration and productivity
Extend powerful UC capabilities to mobile devices. Take advantage of built-in conference calling features for up to 128 users while leveraging advanced communications capabilities such as instant messaging, presence, video chat, text-to-speech email reading, and call recording.